The Challenge
A 4-tech HVAC company missing 1 in 3 inbound calls during peak hours — losing service jobs to faster-responding competitors.
Our Solution
Deployed an AI voice agent answering every call in <1 second, booking jobs directly into their dispatch software, escalating emergencies to a human via SMS.
The Results
47
previously missed calls captured in 30 days
$38k
in pipeline from those calls
92%
caller satisfaction (post-call survey)
“
We were burning $10k/month in missed calls and didn't know it. This paid for itself in 8 days.
Operations Manager
Northeast HVAC Co.